Sitecore

In today’s data-driven world, real-time updates to your guest profiles are essential for creating personalized experiences. This blog will walk you through how to update the Sitecore CDP Guest Profile Extended Properties using Sitecore Connect , all triggered by custom events in Sitecore Personalize . By the end of this guide, you'll have a seamless flow that automatically updates guest data every time a user interacts with a form on your site. Objective: The goal is to set up an automated system where, upon a  custom event  trigger,  Sitecore Connect  updates specific properties of the  Sitecore CDP Guest Profile Extended Model . This ensures that the guest profile is dynamically updated based on real-time interactions. This approach minimizes the code required in your Next.js application while giving you greater control over the CDP (Customer Data Platform) side. By centralizing the logic in Sitecore Connect, you can easily manage updates to the Gues...

  🧩 Use Case By default, when you create a Triggered Experience in Sitecore Personalize , it can be triggered by a set of predefined system events like: guest_created identify session_end These events are automatically fired through Sitecore CDP , and developers typically don't need to manually trigger them. However, there are real-world scenarios where you want a Triggered Experience to be initiated by custom user actions , such as: Submitting a form Clicking a button Completing a survey In this blog, we’ll walk through how to create a custom event in Sitecore CDP and use it to trigger a Triggered Experience when a Personal Details form is submitted. 🛠️ Section 1: Code Implementation Using Cloud SDK 💡 Prerequisite: Make sure your Sitecore Cloud SDK setup is complete. If not, refer to my earlier blog: Beginners Guide - Integrating Sitecore Cloud SDK ✅ Step 1: Create the Form Page Let’s assume we have a Personal Details form. When the form is...